We take the privacy and security of our users and customers’ data seriously and are dedicated to upholding the highest standards of data protection and privacy. As such, we adhere to all applicable laws and regulations governing data protection. Your use of our website, service, and/or products indicates your acceptance of our Privacy Policy. If you do not agree with our Policy, please do not use our services. This policy covers all data processing carried out by Me2art in the course of providing our services.

The usage of cookies

We use cookies on our website, just like many other websites on the internet. Cookies are small files that are stored on your computer by your browser, containing text-based information. These files help to provide a seamless and consistent user experience, such as remembering your language or currency preferences, saving the products in your shopping cart, and preventing repetitive “welcome” messages. The lifetime of each cookie is set based on its purpose. If you prefer, you can disable cookies in your browser settings, but this may affect the functionality and user experience of our website.

Collecting personal information

We gather data about how our website is used to enhance user experience and provide valuable marketing insights. All the information collected is anonymous and not associated with any personal identification.

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Behavioural advertising

At our company, we may use your personal information to provide you with targeted marketing communications and advertisements that we believe may interest you. For instance, we use Google Analytics to understand how our customers use our website. You can learn more about Google’s use of your personal information at https://policies.google.com/privacy?hl=en, and you can opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We also share information about your interaction with our website, your purchases, and your ads with our advertising partners. We may collect and share this information directly with our advertising partners or through the use of cookies or similar technologies, depending on your location and preferences.

Using personal information

In order to fulfill your requests and provide you with the best possible service, we may ask for certain information when you create an account, make a purchase, request information, or otherwise interact with us. This information is necessary for us to fulfill our contractual and legal obligations, as well as to maintain and develop our business.

Examples of the information we may request from you include:

– Name

– Email address

– Address and phone number

In certain cases, usernames and passwords, feedback, age, gender, and language.

To showcase the accuracy of our artwork, we use real customer photos in our advertisements. We understand the importance of transparency, and providing these photos to potential customers can help alleviate concerns and encourage them to make a purchase. By using our services, you agree to transfer your image and/or your sound rights to Me2art, to be shared in various platforms such as the Me2art website and social media.

It’s worth noting that we only store, share, and advertise designs and photos with the consent of the customer. If a customer requests that we do not use their photos for advertising purposes, we will promptly remove them from our system after fulfilling their order. We take our customers’ privacy seriously and will never share any other personal information in our advertisements.

Data processing for payments

We understand that the security of your financial information is of utmost importance. Therefore, we have partnered with carefully selected third-party providers who have undergone strict security and compliance evaluations to ensure the safety of your transactions.

It is important to note that Me2art does not store or process sensitive financial information such as credit card numbers or bank account details. Any information you enter on our website or as part of our services is solely processed by the payment gateway. This ensures that your information is transmitted and stored securely, and your financial data is never compromised.

Processing personal data

The main ways we use your personal data are to provide you with the products and services you have requested, such as shipping and delivering orders, and to ensure the functionality and security of our services. We may also use your personal data to communicate with you, including to inform you about changes to our services or products, and for sales-related purposes. Additionally, with your consent or in accordance with our terms and policies, we may use your personal data for marketing purposes, such as informing you about new products or services, conducting market research, and personalizing our offering to provide you with more relevant services and customized content and advertising, which may also include displaying third party content. We may also use your personal data to prevent and investigate fraud and other misuses.

Right to erasure of personal data

As an individual, you have the right to request the erasure of your personal data under certain circumstances. This is also known as the “right to be forgotten”. These circumstances include situations where the personal data is no longer necessary for the purpose for which it was originally collected, where you withdraw your consent to the processing of your personal data, where the personal data has been unlawfully processed, or where erasure is required to comply with a legal obligation.

If you wish to exercise your right to erasure, you can submit a request to contact@me2art.com. Our team will need to verify your identity and assess whether the request is valid. If the request is valid, we will delete your personal data from our systems, unless there is a legal reason for us to retain it.

Upon such requests we will within in reasonable time and manner remove applicable information.

 

Storage Period

We ensure that we only retain your personal data for as long as it is necessary and permitted by law, in order to provide you with our services. The length of time we store your personal data is determined by the type of information and the purpose for which it was collected. This duration may differ based on the specific usage.

If you have any queries, please send us an email to info@me2art.com